Terms of Use


Overview 

Website Terms and Conditions of Use Relating to www.culinary.co.za; Culinary Equipment Company (Pty) Ltd.

Culinary Equipment Company is an importer and distributor of quality catering equipment, appliances, kitchen tools, hotelware, food and related products located in South Africa.

These Terms and Conditions ("Terms and Conditions") govern your ("the User") use of the Culinary Equipment Company (Pty) Ltd ("Supplier") website located at the domain name www.culinary.co.za ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice.

Supplier reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates.


Acknowledgement of Terms

By using this Website, visiting one of our stores or communicating with the Supplier the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.


Copyright 

All content included in or made available through any The Supplier, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of The Supplier or its content suppliers and protected by South African and international copyright laws. The compilation of all content included in or made available through any The Supplier is the exclusive property of The Supplier and protected by South African and international copyright laws.


Trademarks and Intellectual Property

 In addition, graphics, logos, page headers, button icons, and service names included in or made available through any The Supplier are trademarks or trade dress of The Supplier in South Africa and other countries. The Supplier's trademarks and trade dress may not be used in connection with any product or service that is not The Supplier's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Supplier. All other trademarks not owned by The Supplier that appear in any The Supplier Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Supplier.


General Use of Website

Supplier grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Supplier. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Supplier Website or the Content nor any part thereof without the express written consent of Supplier.

Supplier and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.


Sales to Minors

If you are under the age of 18 you may not respond to or otherwise accept or act upon any offers in the Website.


Limitation of Liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Supplier nor any holding company, affiliate or subsidiary of Supplier, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Supplier is expressly advised thereof.


Casual Site Visitors

Users may visit the website as casual non-buying visitors. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. Supplier assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. 


Privacy 

The private information required for executing the orders placed through the e-commerce and ERP system of the Supplier, namely the User's personal information such as delivery address and telephone numbers will be kept in the strictest confidence by the Supplier and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit Card details are processed via our 3rd party processing company. Please see our Credit card Information Security Policy for more info.


Cookies Policy

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features. Our Website utilises first and third party cookies. We use cookies to improve our Users experience by storing preferences and determining general site traffic behaviour through web tools like Google Analytics. We also provide more relevant Display Advertising to Users who have visited the website, using other third party applications. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.


Credit Card and SSL Information Security Policy 

The Supplier uses MyGate for its online credit card transactions. MyGate processes online credit card transactions securely for thousands of merchants globally, providing safe and secure online payment services.
  • Payments are processed in real-time.
  • The Supplier does not have access to your full card number, this credit card payment is secure by MyGate.
  • MyGate have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre.

Visit www.mygate.co.za for more info or online credit card payment terms.

Site SSL Encryption Policy

The Supplier uses Comodo SSL, one of the world's most recognized SSL encryption tools,  for its payment page site security and encryption. Comodo guarantees the highest possible encryption levels for online transactions. Each certificate is signed with NIST recommended 2048 bit signatures and provides up to 256 bit encryption of the ustomer's data. 

You can read more here: www.comodo.com 


Reviews, Comments, and Communications Policy

Visitors may post reviews, comments, photos, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." The User may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Supplier reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If the User posts content or submit material, and unless we indicate otherwise, you grant The Supplier a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. The User grants The Supplier and sublicensees the right to use the name that you submit in connection with such content, if they choose. The User represents and warrants that they own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Supplier for all claims resulting from content you supply. The Supplier has the right but not the obligation to monitor and edit or remove any activity or content. The Supplier takes no responsibility and assumes no liability for any content posted by the User or any third party.


Pricing 

With respect to items sold by The Supplier, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by The Supplier is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.


Applicable law

By using any of the Supplier’s services, you agree that the laws of the Republic of South Africa, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and the Supplier.

The Supplier reserves the right to settle disputes through arbitration rather a court of law as overseen by a 3rd party impartial arbiter from the Chamber of Arbiters of South Africa.


Address and Domicilium Citandi et Executandi

Culinary.co.za is the online trading division of Culinary Equipment Company (Pty) Ltd  located in South Africa.

Registration Number:   2004/021290/07
VAT 4600218772
Physical Address:                Lanseria Centre, Pelindaba Rd (R512), Lanseria, 148, South Africa
Postal Address: PO Box 64, Lanseria, 1748
Email Enquiries:  info@culinary.co.za
Accounts:   accounts@culinary.co.za
Tel:  +27 (0) 11 701 2200
+27 (0) 10 003 3199
Fax: +27 (0) 86 586 2017


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