• +27 11 701 2200 
  • 7 DAYS A WEEK FROM 9 AM TO 4 PM

AFTER-SALES SUPPORT

In-house Field Technicians

National Helpline

+27 11 701 2200

After-Hours Helpline

+27 76 701 3333    

Operating Hours

Mon-Fri 8am - 5pm
Sat-Sun: 9am - 3pm

Emergency Hours - 24/7 

Please contact our after-hours helpline
+27 76 701 3333  


Management

Department Manager: Mr Koos Boshoff

Department Coordinator: Mr David Khunou

Services

  • On-Site repairs.

  • Workshop repairs.

  • Site implementations.

  • Electrical and gas connections excluded.

  • Loan machines with workshop repairs (where possible).

  • Equipment training.

 

Rates

Please contact us by email for a schedule of our standard rates, or for a quotation. 

FAQs

Culinary offers same-day on-site technical services in Johannesburg, Cape Town and Durban. To arrange a technical service in your area simply call our national telephone number on 011 701 2200.
Alternately, please complete the form below which will log a ticket with our Technical Services Department.

I have a gas/electrical problem:

Please note that you will need to contact a registered gas technician or registered electrician for gas or electricity-related matters. Our technicians are certified to work on equipment supplied by Culinary Equipment Company only.

I’d like to book a service callout:

To log a service call, please contact us on our national number above or log a ticket by completing the form below.

I’d like to bring my unit in for repairs:

To log a carry-in repair please contact us before bringing the unit to our workshop.

I’d like to check on the status of my repair:

To enquire about technical repairs in our workshop kindly contact us or log into your profile on our website to see the status of your helpdesk ticket.


CONTACT SUPPORT

Please fill in the form and we will get back to you promptly.