AFTER-SALES SUPPORT

Management

Department Manager: Mr Koos Boshoff

Department Coordinator: Mr David Khunou

Services

• On-Site repairs.

• Workshop repairs.

• Site implementations.

• Electrical and gas connections excluded.

• Loan machines with workshop repairs (where possible).

• Equipment training.

 

Rates

Please contact us by email for a schedule of our standard rates, or for a quotation. 

FAQs

Culinary offers same-day on-site technical services in Johannesburg, Cape Town and Durban. To arrange a technical service in your area simply call our national telephone number on 011 701 2200.
Alternately, please complete the form below which will log a ticket with our Technical Services Department.

I have a gas/electrical problem:

Please note that you will need to contact a registered gas technician or registered electrician for gas or electricity-related matters. Our technicians are certified to work on equipment supplied by Culinary Equipment Company only.

I’d like to book a service callout:

To log a service call, please contact us on our national number above or log a ticket by completing the form below.

I’d like to bring my unit in for repairs:

To log a carry-in repair please contact us before bringing the unit to our workshop.

I’d like to check on the status of my repair:

To enquire about technical repairs in our workshop kindly contact us or log into your profile on our website to see the status of your helpdesk ticket.