Culinary offers same day on-site technical services in Johannesburg, Cape Town and Durban. To arrange a technical service in your area simply call our national telephone number on 011 701 2200. Follow the prompts to speak to a technical consultant to log your call.
I have a gas/electrical problem:
Please note that you will need to contact a registered gas technician or registered electrician for gas or electricity related matters. Our technicians are certified to work on equipment supplied by Culinary Equipment Company only.
I’d like to book a service callout:
To log a service call, please contact us on our national number 0117012200. You can also email us at firstname.lastname@example.org and we’ll call you back.
I’d like to bring my unit in for repairs:
To log a carry-in repair please contact us before bringing the unit to our workshop. You will be issued with a Case Reference ID which will help us identify your equipment when it arrives.
I’d like to check on the status of my repair:
To enquire about technical repairs in our workshop kindly contact us on our national number 0117012200, email us at email@example.com